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Return Policy


While we strive to ensure every rug we ship is perfect for our customers, we understand that sometimes things don't work out. If your rug isn't quite what you expected, don't worry—you can send it back! is proud to offer free shipping on returns within 30 days of receiving your order.

To start the returns process, please reach out to customer service 24 hours a day, 7 days a week. Contact Us

Refunds are processed within 10 business days after we receive your return package.

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